virtual assistant

If managing the daily operations of your business is becoming overwhelming, if you're struggling to scale due to limited time and resources, or if you feel trapped in a cycle of inefficiency, it might be time to consider hiring a Virtual Assistant (VA) or an Online Business Manager (OBM). Whether you're experiencing rapid growth or encountering operational challenges, a VA or OBM can provide the strategic support and expertise needed to elevate your business to the next level.

A VA handles tasks such as managing emails and calendars, event planning, automation, copywriting, data entry, client gifting, CRM management, and basic website updates, focusing on your delegated day-to-day needs. In contrast, an OBM takes on a more strategic role, overseeing project management, team coordination, process improvement, and strategic planning. Luneer combines the best of both worlds, supporting you holistically as a human and business owner.

At Luneer, we specialize in a wide range of tasks to support your business needs comprehensively. Whether you need assistance with routine administrative tasks or strategic guidance to propel your business forward, we're here to tailor our services to meet your specific needs and goals.

Unused hours do not roll over to the next month. We are committed to ensuring that all your allocated time is effectively utilized each month.

Options include incurring overage charges at a higher hourly rate or upgrading your package to a higher hourly allocation, which will be retroactively applied to the contract start date at the original rate.

Our team is committed to providing exceptional service and support, with responses during our standard working hours from 9 am to 5 pm EST Monday through Friday. Occasionally, our team members communicate beyond our standard working hours to ensure seamless support. Please note that this choice is entirely at their discretion as work-life balance is a core value of Team Luneer

Unlike other service providers, we won’t make you adopt our systems in order to work with us; instead, we will adapt to yours! We will work together to figure out what systems, workflow, and communication methods work best for your brain, and then we will implement them. We are here to make your life easier, not to create more stress. Typically, we communicate via email, slack, text message or WhatsApp.

Partnering with Luneer can deliver tangible results tailored to your unique business objectives such as increased operational efficiency, streamlined processes, stronger team collaboration, improved client satisfaction, and accelerated business growth. Our mission is to empower you to achieve greater success and long-term sustainability.

At Luneer, we focus on you, offering a personalized, one-stop solution, taking the time to truly understand you and your business. We act as an extension of your team, knowing your systems inside and out, and making informed recommendations tailored to your needs. Our comprehensive services cover everything from copywriting to marketing and admin work, ensuring the highest quality deliverables without the hassle of coordinating with multiple agencies. Designed to adapt to your workflow, we aim to make your life easier and more enjoyable, matching you with team members who complement your personality.

We structure our services into monthly retainer packages based on hourly commitments. These packages range from 10 to 100 hours per month. Upon signing, your initial payment is due, followed by monthly billing throughout the duration of our contract.